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Delivery Information during Covid-19

The delivery of all shipments greatly depend on the regional and international couriers’ operations. Using the tracking information provided, we encourage you to check how your parcel may be affected before reaching out to our team, and to allow for a longer transit time.


All orders are dispatched from our warehouse in the UK. 

  

USA AND CANADA

Service Delivery Time Cost
Standard Postal Service Tracked Delivery
7-10 working days
$9.95
FREE on orders over $120
DHL Express Tracked Delivery 3-4 working days

$14.95

FREE on orders over $150

 

  • We’re aware of long delays affecting a few regions in the US. Please allow extra time for your order to reach you and use the tracking number provided in your dispatch notification to keep an eye on your shipment. 

  

REST OF THE WORLD 

Service Delivery Time Rate
Standard Postal Service Tracked Delivery 
7-14 working days
$15.00
FREE on orders over $120

 

  • Countries included: China, Israel, Russia, Singapore, and more.
  • Unfortunately we are currently unable to ship to: Australia, Japan and New Zealand.
  • Please be aware that customers are responsible for payment of any local customs duties.
  • Please be aware local customs processing times may delay your order.
  • Unfortunately we are currently unable to dispatch orders to any BFPO or P.O. Box addresses.

 

 

UK AND EUROPE

For deliveries to the UK and Europe, please visit our UK web-store at www.stitchandstory.com
 

 

CAN WE HELP?

If you're having trouble with your order, please contact us and we'll be happy to help.

Returns  | Help & FAQ  |  Contact Us

 

 

 

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